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Program Assistant I

Wellsville, NY, USA

Job Type

Part Time

About the Role

Program Assistants play a vital role in our organization, as they are charged with working in a fast-paced environment while providing clerical support to a variety of team members and individuals served by Clarity. A few of these responsibilities include:

Clarity Wellness Community is a progressive not-for-profit organization providing mental health services in Allegany and Wyoming counties. Clarity’s mission is to empower people with care, connections and support for a lifetime of choice. We are currently seeking a part-time Program Assistant in our Wellsville, NY office.

Providing administrative support to Community Initiatives Programs.
Providing a warm and pleasant experience to all guests in a professional manner.
Answering phones, transferring calls, taking messages, reviewing voicemails, and returning calls as needed.
Completing tasks associated with enrollment of people in services which include but are not limited to the following: scheduling appointments, rescheduling appointments, documenting reasons for no shows, reschedules, and cancellations, building client record for all new clients by entering all of the necessary demographic data,
Collecting co-payments as necessary.
Starting Wage: $15.00 per hour

Hours: Part-time 20 Hours, With opportunity for additional hours as needed

Qualifications:

HS Diploma with at least 6 months experience with administrative support and/or a minimal of 2 years of experience in customer experience. Documented proficiency in word, excel, and outlook.
Strong professional communication skills and excellent customer service required.
Must have the ability to cover additional work shifts as needed.
Must have a valid driver’s license in the state that the employee resides, with transportation or the ability to access and utilize forms of public transportation.
Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

Employee assistance program
Flexible schedule
Paid time off
Schedule:

Day shift
Education:

High school or equivalent (Preferred)
Work Location: In person

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